Patient privacy and clinical defensibility are core to our product. We use industry-standard safeguards, BAAs with cloud and telehealth vendors, and rigorous access controls to protect sensitive health information throughout the certification process.
All patient health information is protected with AES-256 encryption at rest and TLS 1.3 in transit. Role-based access controls ensure only authorized clinicians can access patient records. Multi-factor authentication required for all provider accounts with session management and automatic timeout protocols.
Every technology partner operates under signed Business Associate Agreements including AWS cloud hosting, video consultation platforms, and e-signature systems. Our infrastructure meets HIPAA technical safeguards with documented risk assessments and vendor oversight.
Data stays secure while our licensed providers fill out FMLA forms to help get your leave approved. Our clinicians specialize in mental health conditions and understand the documentation requirements for workplace accommodations and medical leave certification.
Our multi-layered approach protects patient consultations, clinical documentation, and certification delivery with enterprise-grade security designed specifically for healthcare compliance.
We collect only the protected health information necessary for clinical evaluation and FMLA certification. We never share PHI without patient consent except as required by law for treatment coordination or legal compliance.
We collect health information directly related to FMLA evaluation: symptom history, functional limitations, treatment history, and mental status examination data. Video consultation recordings and clinical notes are created for documentation purposes. All collection is transparently disclosed to patients before the consultation begins.
We maintain strict data collection boundaries to respect patient privacy. We do not access personal files, applications outside the consultation window, personal communications, or unrelated browsing activity. Data collection focuses exclusively on clinical assessment and certification requirements necessary for defensible documentation.
These boundaries enable comprehensive FMLA evaluations while maintaining patient trust and regulatory compliance with federal and state privacy regulations.
Transparency is fundamental to our clinical practice and data handling. Patients receive complete information about data collection, use, and retention policies, with clear explanations of their rights under HIPAA and state privacy laws.
Patients receive comprehensive information about clinical evaluation processes, video recording policies, data retention periods, and their rights under HIPAA. We explain the clinical purpose for each data collection activity in clear, non-technical language before obtaining consent for treatment.
Patients have complete control over their health information including access to medical records, requesting corrections to clinical documentation, and requesting restrictions on information sharing. Detailed consent processes ensure patients understand how their information will be used for certification purposes.
We actively ensure patients understand their privacy rights including data access, correction, and deletion requests where legally permissible. Clear communication about provider-patient confidentiality, mandatory reporting requirements, and patient rights eliminates uncertainty about data handling practices.
This transparency approach reflects our belief that ethical clinical practice and effective FMLA certification are mutually reinforcing when patients trust the process and have clear privacy protections.
Healthcare organizations need certification services that comply with diverse federal and state regulations. FMLA Doctor meets or exceeds HIPAA requirements while maintaining clinical standards for defensible medical documentation.
FMLA Doctor fully complies with HIPAA Privacy and Security Rules, implementing required technical and organizational measures to protect patient health information. Our compliance includes documented legal bases for treatment, patient access rights, breach notification procedures, and business associate oversight.
All clinical services operate under medical director supervision with documented clinical protocols, provider credentialing, and quality assurance processes. Licensed clinicians maintain state licensing, malpractice insurance, and continuing education requirements for clinical competency.
Comprehensive security monitoring includes real-time threat detection, automated alerting systems, and established incident response procedures. We maintain 24/7 security monitoring with immediate breach containment protocols, investigation procedures, and regulatory notification compliance.
Our multi-layered compliance approach allows employees to focus on obtaining necessary medical certification while we handle complex healthcare privacy regulations and clinical governance requirements.
Medical record retention is critical for clinical continuity and legal compliance. We maintain flexible retention policies that accommodate patient preferences while meeting federal and state requirements for medical documentation.
Clinical documentation including consultation notes, certifications, and supporting records are retained for minimum 6 years or longer where state law requires. Retention schedules comply with medical record requirements while providing patients flexibility for early deletion requests where legally permissible.
When retention periods expire or deletion is requested, we employ NIST-compliant data destruction processes. Procedures include immediate removal from active systems, multi-pass secure overwriting, automated deletion verification, and comprehensive audit trail documentation to ensure complete data elimination.
Patients maintain complete ownership rights over their health information including full access to medical records, copies of clinical documentation, and certification materials. Patients can download complete record copies, request transfers to other providers, and maintain independent medical record copies.
This comprehensive approach ensures patients can access their medical information while we maintain clinical documentation standards and regulatory compliance throughout the retention lifecycle.