Yes — licensed clinicians (PMHNPs, PsyDs/PhDs) can provide FMLA certifications if acting within scope of practice and the patient is in the same state at time of visit. Our clinicians are licensed and credentialed to provide medical certifications for FMLA purposes.
Typical turnaround: 24–48 hours after consultation. Expedited options available for urgent situations. We provide estimated completion times during scheduling and send progress updates throughout the process.
Cash-only for the MVP: we do not bill insurance; patients pay per certification. This approach allows for faster processing without insurance authorization delays and maintains competitive pricing.
We produce employer-ready forms and detailed clinical notes; acceptance is the employer's decision but our documentation is designed for defensibility. Our certifications include provider credentials, clinical rationale, and comply with FMLA documentation requirements.
Our clinicians are licensed in multiple states through telehealth compacts and individual state licensing. Contact us to confirm coverage in your state and verify provider availability for your consultation.
We focus on evaluation and certification services. For ongoing treatment, we can provide referrals to local providers or coordinate with your existing mental health care team as appropriate.
Comprehensive documentation including symptom history, mental status examination, functional limitations assessment, planned treatment recommendations, and anticipated duration of impairment. Clinical notes support the certification with detailed medical reasoning.
Yes, we complete employer-specific forms, WH-380 federal forms, and insurer documentation as needed. Our clinicians are experienced with various employer and insurance company formats and requirements.
Yes — follow-up services available per case. For ongoing FMLA needs, we can schedule periodic evaluations and provide updated certifications based on clinical assessment and treatment progress.
We provide both: brief work accommodation notes and comprehensive FMLA certification when clinically justified. The appropriate documentation type depends on your specific situation and clinical needs.
Encrypted in transit and at rest; BAAs in place with vendors; audit logs retained. All patient health information is protected under HIPAA with enterprise-grade security measures including access controls and monitoring.
Only clinicians involved in your care see your clinical record. Access is strictly limited to licensed providers conducting your evaluation and medical director oversight for quality assurance purposes.
We retain records per federal/state rules; minimum 6 years for clinical documentation. Patients can request early deletion where legally permissible or obtain copies of their complete medical records.
We have an incident response plan and will notify affected parties per HIPAA breach rules. Our security monitoring includes real-time threat detection and immediate containment procedures to protect patient information.
Click 'Start My Certification,' complete intake, pay, and schedule a consult. The entire process from initial contact to scheduled consultation typically takes 15-20 minutes with immediate appointment availability.
Employer name, basic symptom summary, desired leave dates, and any relevant medical records. Having employment information and symptom timeline ready helps streamline the consultation process.
We provide a refund policy; consult fee is refundable if canceled 24+ hours prior to scheduled appointment. Emergency cancellations are handled on a case-by-case basis with our support team.
Helpful but not always required; clinicians will request records as needed. Previous mental health treatment records, medication lists, and diagnostic test results can support the evaluation process.
Cash avoids insurance credentialing delays and keeps the process fast. This approach allows us to provide immediate access to licensed clinicians without insurance authorization requirements or claim processing delays.
No — currently one-off fees per certification. Each evaluation is priced individually based on the complexity and type of documentation required. No recurring charges or membership fees.
Yes — employer plans are available for volume clients. Organizations can establish corporate accounts with preferred pricing for employee access to FMLA certification services.
We provide the clinical documentation; claim adjudication is the carrier/employer's decision. We can help supply additional clinical information if needed and provide supplemental documentation for appeals.
via Contact page or support@fmla.doctor. Our support team responds within one business day and can assist with scheduling, technical issues, and documentation questions.
Yes — choose expedited plan for guaranteed 24-hour turnaround. Urgent situations can be accommodated with same-day consultation and documentation completion when clinically appropriate.
We provide an employer packet but will not communicate health specifics without your signed release. General questions about our certification process can be directed to our employer relations team.
Our clinicians will provide supplemental documentation if clinically appropriate. We maintain detailed clinical records to support appeal processes and can provide additional medical rationale when requested.